5 Steps To Navigate Digital Transformation

Redefine your customer's experience

Make each engagement with your customer relevant and one that they would never forget. Understand your customer's preference and service them in a manner that creates compelling and memorable experiences each time.

Build for mobile-first engagement

The customer journey begins with mobile and devices. Engage with them on the device of their preference with compelling interfaces, responsive design and mobile based solutions, in order to stay one step ahead of your competition.

Utilize data to analyze and predict what's next?

Make each engagement with your customer relevant and one that they would never forget. Understand your customer's preference and service them in a manner that creates compelling and memorable experiences each time.

Embrace cloud computing to drive execution agility and Scale

Manage your IT, infrastructure and applications, hassle-free on the cloud. Power your digital transformation by harnessing the potential of cloud to manage demand spikes, simplify IT management, and scale on-demand.

Execute using agile engineering and devops

Your customer are looking for updates and new features in order to engage with your brand better. Learn and adapt fast using agile and lean principles to engineering which helps you bring the right product ideas to the market faster.

What Drives Digital Transformation?

No two journeys are the same. We spoke to over 100 of our customers to learn how they started their Digital Transformation Journey.

Digital Transformation

Although the impact of digitization is not new, the digital economy is entering a new age that presents unprecedented challenges for all CEOs. Digital tools are invading the business environment, provoking significant changes in the way we work, communicate, and sell. This has given rise to new opportunities and challenges, and has triggered the Digital Transformation of enterprises.

Bringing digital and transformation together

With extensive experience in understanding the digital economy, Capgemini Consulting is strategically placed to help clients deliver better products, services and business processes through digitization.

Examples of our client assignments include:
  • Helping a yellow pages company transform into an online leader
  • Refining the digital ecosystem for a major national government
  • Developing a digital strategy for a major music company
  • Defining a smart home strategy for a major utility company
  • Establishing the digital marketing organization for a global mobile handset manufacturer
  • Designing a new operating model of a global distribution company
  • Creating a multi-channel solution for a leading retail bank to deliver an integrated customer experience – multi-channel

Our Approach and Expertise

We BELIEVE in the survival of the fittest in a new digital world of accelerated and unrelenting change. The new digital economy goes beyond technology, triggering a new wave of transformation in the way leaders and organizations do business. Our clients need a new type of consulting that is relevant to today's world -- embracing the possibilities of the digital economy to create value in their transformations.

Our MISSION is Digital Transformation. Our talented consultants help clients define and deliver winning strategies by harnessing the power of this new digital economy, through a collaborative, relationship-based approach. We design and deliver significant transformations through our mastery of digital advances, information insight, and business transformation. Our commitment is to deliver significant improvements in value and performance.

As TESTAMENT to our digital consulting expertise, we have been positioned as a Digital Consulting Leader in the ALM Intelligence Competitive Landscape Analysis report Digital Customer Strategy & Experience Consulting. Click here to view the press release.